All orders are delivered in plain unmarked box to preserve your privacy. The only identifying mark on the package is your mailing address and ours.
All orders can be tracked by visiting www.USPS.com and inputing your tracking number associated with your shipment.
How to Return an Item
We understand that returns are sometimes necessary for a wide variety of reasons. If an item does not perform because of a manufacturer’s defect, then return it to us. We’ll replace it free of charge. This must be done within the first 7 days of ownership, then you can return the item to us for a replacement, an alternate selection or a full refund.
You can return an item by contacting our customer service department. For fastest service, you should send us a brief description of the nature of your concern and have your order number handy. Our trained specialists will assist you through the exchange/return process and answer any questions you might have.